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In New South Wales, the laws that apply to boarding houses are set out in the Boarding Houses Act 2012 and the Boarding Houses Regulations 2013. This page deals with the rights and responsibilities of landlords and tenants of boarding houses in New South Wales.

What is a boarding house?

Under the Boarding Houses Act 2012, a boarding house is defined as premises where boarders or lodgers are provided with a principal place of residence that may have shared facilities or services provided to boarders.

Under the Act, there are two types of boarding houses: general boarding houses and assisted boarding houses.

In a general boarding house, beds are provided for five or more residents not including any proprietors or managers, and there may be facilities or services available for use by the residents. Assisted boarding houses provide accommodation and other services to people with disabilities and others who need a high level of care.

What is not a boarding house?

Motels, backpacker hostels, serviced apartments and bed and breakfast accommodation providers are not boarding houses. Student accommodation, crisis accommodation and private health facilities, retirement villages and holiday parks are also not covered by the Act.

Share house or boarding house?

There are a number of differences between a share house and a boarding house.

In a share house, the tenants have an agreement with the landlord that they will share responsibility for the property. The tenants decide between themselves how they will share the space and how they will divide the rent and other expenses.

In a boarding house, each tenant rents their room directly from the landlord. There are shared facilities which the tenants use and that are maintained by the landlord.

Rights of tenants

A tenant in a boarding house has the following rights:

  • To be provided with accommodation in accordance with the occupancy principles.
  • To be notified when an inspection is to be carried out before the day of the inspection.

Occupancy principles

The following are the occupancy principles set out in Schedule 1 of the Act.

  1. That a resident is entitled to live in premises that are clean, secure and in a reasonable state or repair.
  2. That a resident is entitled to know the rules of the boarding house before they move in.
  3. That a resident must not be required to pay a penalty for breaching the agreement or the rules.
  4. That a resident is entitled to have quiet enjoyment of the premises.
  5. That a proprietor is entitled to carry out inspections at reasonable times.
  6. That a resident is entitled to four weeks’ notice before the proprietor increases the occupancy fee.
  7. That a proprietor is entitled to charge a resident for the use of utilities provided they have been notified that they will be charged for utilities.
  8. The proprietor may require the payment of a security fee of no more than two weeks’ rent upon the resident entering the agreement.
  9. The resident is entitled to know how and why the occupancy may be terminated.
  10. A resident must not be evicted without notice.
  11. A proprietor and a resident should try to resolve disputes using a reasonable dispute resolution process.
  12. A resident must be given receipts for any money paid to the proprietor.

Occupancy agreements

A tenant is a boarding house may have a rental agreement or occupancy agreement. This may be written or verbal, and should contains terms such as the rental amount, when rent is to be paid, and the notice period require to end the agreement.

Dispute resolution

If a dispute arises between a tenant and a landlord, either party may apply to the NSW Civil and Administrative Tribunal (NCAT) for dispute resolution.

Under section 32 of the Act, NCAT may make any of the following orders:

  • An order that restrains any action in contravention of the occupancy principles.
  • An order that requires the performance of an action in performance of the occupancy principles.
  • An order for payment of a sum of money.
  • An order for compensation.
  • An order that a party perform work to rectify a contravention of the occupancy principles.
  • An order for payment of an occupancy fee.
  • An order directing a person to comply with the Act.
  • An order directing a landlord to give a tenant or former tenant access to the premises to recover goods.

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Frequently Asked Questions

What are the occupancy principles that boarding house landlords must follow in New South Wales?

The occupancy principles are a set of minimum standards that boarding house proprietors in New South Wales must follow under the Boarding Houses Act 2012. These principles govern how accommodation must be provided to residents, covering matters such as the condition of rooms, shared facilities, and the treatment of tenants. Proprietors must ensure their premises and conduct meet these standards at all times. Tenants have a right to accommodation that complies with these principles.

Can a boarding house landlord in New South Wales evict a tenant without following a formal process?

No, a boarding house landlord in New South Wales cannot simply remove a tenant without following the correct legal process under the Boarding Houses Act 2012. Unlawful eviction or forced removal of a resident can have serious legal consequences for the proprietor. Tenants have enforceable rights regarding how and when they can be asked to leave. If you believe you have been unlawfully evicted from a boarding house, seeking urgent legal advice is strongly recommended.

How much does it cost to get legal advice about a boarding house dispute in New South Wales?

Go To Court Lawyers offers a fixed-fee consultation for $295, which gives you up to 30 minutes with a qualified lawyer to discuss your boarding house matter. This applies whether you are a tenant or a proprietor dealing with issues such as occupancy disputes, eviction concerns, or compliance obligations. Getting early legal advice can help you understand your rights and the best course of action before a situation escalates into a more serious or costly legal matter.

What can a lawyer do to help with a boarding house dispute in New South Wales?

A lawyer can assist with a wide range of boarding house matters in New South Wales. They can review your occupancy agreement and advise on your rights and obligations, help you respond to a notice or complaint from the proprietor or tenant, represent you in proceedings before the NSW Civil and Administrative Tribunal, and assist proprietors in understanding their compliance obligations under the Boarding Houses Act 2012. Having proper legal representation can significantly improve the outcome of your matter.

Are there any time limits I should be aware of when pursuing a boarding house dispute in New South Wales?

Yes, time limits can apply to boarding house disputes in New South Wales, particularly when lodging applications with the NSW Civil and Administrative Tribunal. Acting promptly is important to preserve your rights and avoid missing critical deadlines. If you have received a notice from a landlord or are facing eviction, you should seek legal advice as soon as possible. Delays in getting advice can limit your options and potentially affect the outcome of your dispute significantly.