By James Stevens, Director and Solicitor, Go To Court Lawyers. Last reviewed 15 April 2026.

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The New South Wales police force is governed by the Police Powers and Responsibilities Act 2002. That act sets out what the police may lawfully do in the course of their duties and what steps they are required to take to ensure the rights of civilians are not violated. Among other things, the act sets out the circumstances in which the police may use force and the amount of force they may lawfully use and the circumstances in which they may search property and seize items. If you have experienced police misconduct there is a range of steps you can take.

How to make police complaints

If you want to make a make a complaint about police misconduct, you can do so in several ways. A complaint can be made about the behaviour of a NSW police officer, a police administrative officer or the NSW police as a whole. Complaints can be made about a wide range of police misconduct, from poor customer service to malicious arrest or prosecution, false imprisonment or corrupt conduct.

The first and most common way of making a police complaint is to complain directly to the NSW Police. You can make a complaint to any police officer, either in person, in writing or online. The complaint will generally be directed to the police station where the person you are complaining about works and will be investigated by another officer from the same station.

Alternately, you can complain to the Law Enforcement Conduct Commission (LECC), which is an independent statutory body that investigates complaints against NSW police. The LECC was established in 2017 and replaced the Police Integrity Commission and the Police Compliance function of the NSW Ombudsman. Its functions are to detect and investigate police misconduct and corruption and to oversee the handling of complaints about police misconduct.

A complaint may result in a direct response, a discussion with you and the police member involved or a formal investigation.

What to include

In your police complaint, you should include as much detail as possible about what happened, who was involved and the dates, times and locations of the incidents. You should provide the details of any documents, records or witnesses who could assist in resolving the complaint and an outline of what you would like to happen.

It is important to be aware that it is an offence under the Police Act 1990 to knowingly make a false complaint or to knowingly give false or misleading information in support of a police complaint. Doing so is a criminal offence and can attract a penalty of imprisonment.

False imprisonment

False imprisonment is a tort, or civil wrong, which can give rise to a civil action. It occurs when a person is kept in confinement without a lawful reason.

A false imprisonment claim may arise against the police in a range of circumstances. It may occur where a person is mistakenly or wrongfully arrested, kept in prison beyond the date they were supposed to be released, or detained for the purpose of an unlawful search.

If you can establish that you were falsely imprisoned, you will be able to obtain compensation commensurate with the period of your detainment.

Excessive force

The Police Powers and Responsibilities Act permits police to use as much force as is reasonably necessary in carrying out a function under the act, including making an arrest or preventing a person from escaping.

If the police use more force than is reasonably necessary, this may give rise to a civil claim and even to criminal charges against the police involved, particularly if you have sustained injuries. How much force is reasonably necessary will depend on the circumstances involved and the extent of any danger that was being posed to the police or to other persons.  You may have a claim against the police for using excessive force even if you were guilty of an offence.

If you believe that the police have seriously wronged you, you may want to consider taking legal action. This may be appropriate if you were subjected to excessive force and sustained injuries or if you were falsely imprisoned for a significant period of time.

If you believe you have a cause of action for police misconduct, seek legal advice as soon as possible. Remember that limitation periods apply for all civil actions, so it is important to find out what your options are and start gathering supporting documentation as soon as possible.

If you require legal advice in relation to a police misconduct matter or in any other legal matter, please contact Go To Court Lawyers.

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Frequently Asked Questions

What types of police misconduct can I complain about in NSW?

You can complain about a wide range of police misconduct including poor customer service, malicious arrest or prosecution, false imprisonment, corrupt conduct, excessive use of force, unlawful searches and seizures, and breaches of your rights under the Police Powers and Responsibilities Act 2002. Complaints can be made against individual NSW police officers, police administrative officers, or the NSW police force as a whole.

What powers do NSW police have when searching my property?

NSW police powers for searching property are strictly governed by the Police Powers and Responsibilities Act 2002. Police must have reasonable grounds or a valid warrant to search your property in most circumstances. They can only use reasonable force and must follow proper procedures when seizing items. If police exceed these powers or fail to follow correct procedures, this constitutes misconduct that can be formally complained about.

How much does it cost to get legal advice about police misconduct?

Go To Court Lawyers offers fixed-fee consultations for $295 to discuss your police misconduct matter. During this consultation, an experienced criminal lawyer will review the details of your case, assess whether police have breached your rights, explain your legal options for making complaints, and advise on potential civil remedies. This transparent pricing helps you understand your situation without unexpected costs.

How can a criminal lawyer help with my police misconduct case?

A criminal lawyer can assess whether police breached the Police Powers and Responsibilities Act 2002, help prepare detailed complaints to NSW Police or the Law Enforcement Conduct Commission, gather evidence of misconduct, advise on civil compensation claims, and represent you in any resulting proceedings. They can also ensure your complaint includes all necessary details and follows proper procedures for the best chance of success.

Are there time limits for making police misconduct complaints in NSW?

Yes, there are time limits for police misconduct complaints. Generally, complaints should be made as soon as possible after the incident occurs. The Law Enforcement Conduct Commission typically expects complaints within 12 months, though exceptions may apply for serious matters. Delays can affect the availability of evidence and witnesses, so it's crucial to act quickly to preserve your rights and ensure a thorough investigation.