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The Transport Accident Act 1986 provides a compensation scheme for people who are injured in road accidents in Victoria. This ‘no-fault’ system helps pay for support and treatment for anyone injured in a motor vehicle accident. The Transport Accident Commission (TAC) scheme is additional to the common law right to claim compensation from a road user who causes injury through negligence. This page explains the process involved in claiming motor vehicle accident compensation in Victoria.

Motor vehicle accidents Victoria

Immediately after an accident, it can be difficult to think about practical issues. However, it is essential to call the police if anyone is hurt, if property is damaged, or if he other driver fails to stop or give their details. It is an offence to leave an accident scene without exchanging relevant information with the other parties. Anyone involved in a serious accident should also see a doctor, as the extent of their injuries may not be immediately evident. Meeting with a doctor also provides a contemporaneous record of any injuries sustained during the accident.

TAC claims

When motorists in Victoria pay their vehicle registration, they also pay an insurance premium called a ‘TAC charge’. These premiums fund the TAC insurance scheme to support anyone injured in a road accident. A person who is injured in a motor vehicle accident in Victoria can make an online application to TAC.

The type of information that is required to make a claim includes details about:

  • The accident, including the circumstances, location, and injuries;
  • The vehicles involved in the accident, such as registration numbers and the names of drivers and passengers;
  • The witnesses at the scene of the accident;
  • Police attendance at the scene, with officer names, station, and badge numbers;
  • Name of the medical professional that the injured person consulted after the accident;
  • Employment and income details; and
  • Bank account details.

In the case of public transport accidents, the TAC claim should also include the name of the driver, the public transport operator (e.g. Metro Trains Melbourne), the supervisor that received the accident report, and accident details such as date, time, location, route of travel, and vehicle number.

Compensation

The type and amount of compensation that TAC provides depends on the circumstances. The entitlement varies based on the extent of the injury, the person’s age, their employment history and lost wages, and their ongoing medical needs.

Broadly speaking, TAC can provide support for the following:

  • Medical treatment;
  • Rehabilitation and care services;
  • Income support;
  • Return to work support; and
  • A lump sum payment.

However, TAC does not provide compensation for damage to a vehicle or the cost of towing or storage. It also does not provide compensation for non-medical personal items such as clothes, mobile phones and motorcycle gear.

Negligence claims

An injured party can make a common law compensation claim if their injury was due to another driver’s failure in their duty of care. Under the Wrongs Act 1958, a claimant can receive compensation through a negligence claim for personal injury or wrongful death. Examples of driver negligence include:

  • Drug and alcohol impairment. When a person is intoxicated, their driving skills are impaired, so they struggle to control their speed, track moving objects, brake, steer competently and pay attention to their task.
  • Fatigue. When a person is drowsy, their ability to operate a vehicle is as impaired as if they are intoxicated.
  • Speeding. Driving too fast for the road conditions means that a driver has less time to respond to hazards on the road and can increase the seriousness of a crash.
  • Distracted driving. A driver is negligent if they are not focused on the road because of a manual distraction (such as texting), visual distraction (watching a screen instead of the road), or cognitive distraction (such as talking to someone, even on a hands-free device).
  • Tailgating. Following another vehicle too closely increases the risk of an accident if the lead vehicle suddenly breaks.

The Wrongs Act also provides limited access to damages for what is called “non-economic loss”, for lost enjoyment of life and pain and suffering. Compensation for non-economic loss is only available for claimants who suffer a significant injury and who can establish a breach of duty of care.

Limitations

Road accident victims may be unaware that there are strict deadlines to seek motor vehicle accident compensation. Victorian law requires a person to lodge a claim with TAC within 12 months of the date of the accident. In certain circumstances, TAC has discretion to accept a claim lodged within three years of an accident. A common law claim must be filed within six years of the accident.

Get in touch with the experienced team at Go To Court Lawyers for any advice on making a motor vehicle accident compensation claim.

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Frequently Asked Questions

What information do I need to provide when making a TAC claim for a motor vehicle accident?

You need to provide comprehensive details about the accident circumstances, location and injuries, vehicle registration numbers and driver/passenger names, witness information, police attendance details including officer names and badge numbers, medical professional consulted, employment and income information, and bank account details for payments.

How does Victoria's no-fault TAC system differ from common law compensation claims?

Victoria's no-fault TAC system provides immediate support and treatment coverage regardless of who caused the accident, funded through vehicle registration premiums. This operates separately from your common law right to sue a negligent driver for additional compensation, meaning you can potentially access both forms of financial recovery.

How much does it cost to get legal advice about motor vehicle accident compensation in Victoria?

Go To Court Lawyers offers a fixed consultation fee of $295 to discuss your motor vehicle accident compensation claim. During this consultation, you can understand both your TAC entitlements and potential common law claims, helping you make informed decisions about pursuing compensation through the Victorian system.

How can a personal injury lawyer help with my Victorian motor vehicle accident compensation claim?

A personal injury lawyer can assist with lodging your TAC claim correctly, gathering essential evidence and medical records, negotiating with TAC for maximum benefits, assessing your common law compensation prospects against negligent drivers, and representing you throughout both processes to ensure you receive all compensation you're entitled to.

Are there time limits for claiming motor vehicle accident compensation in Victoria?

Yes, strict time limits apply to motor vehicle accident compensation claims in Victoria. You should lodge your TAC claim as soon as possible after the accident, and common law claims against negligent drivers have specific limitation periods. Acting quickly ensures you don't lose your right to compensation and helps preserve crucial evidence.