By James Stevens, Director and Solicitor, Go To Court Lawyers. Last reviewed 20 April 2026.

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Negligence in New South Wales was originally developed by Australian common law (also known as case law). Claims of negligence in NSW are now governed under the Civil Liability Act 2002.

What is negligence in New South Wales?

Negligence in NSW is defined in the Act as arising when a person does not exercise what would be considered reasonable care and skill.

A claim of negligence in NSW would arise when a person (the negligent party) breaches their common law duty of care owed to another (the claimant) which results in some damage or injury.

Elements of negligence

To make a claim of negligence in NSW, you must prove three elements:

  1. A duty of care existed between you and the person you are claiming was negligent;
  2. The other person breached their duty of care owed to you; and
  3. Damage or injury suffered by you was caused by the breach of the duty.

Duty of care

Duty of care in cases of negligence in NSW can be established through the type of relationship between the claimant and the negligent party. There are many kinds of duties of care and they can arise in many different instances.

As the common law in NSW is constantly evolving, the duty of care categories continues to grow. On occasion, the courts will find a duty of care to have existed in a previously unrecognised relationship.

The general principle of duty of care was significantly broadened by the historical English case of Donoghue v Stevenson which introduced the idea that people owe a duty of care to their neighbours.

Courts currently recognise the existence of a duty of care for the following relationships:

  • doctor to patient;
  • land owner to tenant;
  • occupier of land to visitor;
  • manufacturer to consumer;
  • teacher to student;
  • road user to any other person nearby; and
  • employer to employee.

What standard of care is required?

In addition to finding a duty of care exists, that duty of care is then held to the standard of reasonableness. This means that a claimant must prove to the court that it can be reasonably foreseen that an act (or omission) could cause damage or injury to another. Because of this, the negligent party has a duty to take steps to ensure that harm does not occur.

If there is an element of danger, the person who owes the duty must perform or act to a reasonable standard. Similarly, a person must take reasonable steps to avoid harm in circumstances where a duty is owed.

A failure in either case means they have breached the duty of care.

The type of relationship between the parties determines the level of responsibility of the person owing the duty of care. Take the relationship between teacher and student, for instance. The standard of care the teacher owes is what would be expected of a reasonable teacher having the same qualifications and experience in the same circumstances.

The court determines whether or not the person’s conduct met the standard of care based on the facts of the particular case.

Breach of a duty of care

When the standard of care has not been met a breach of a duty of care will arise.

In case of negligence in NSW, a breach of a duty of care occurs if the claimant can show:

  • There was a substantial or ‘not insignificant’ risk of harm; and
  • The negligent party knew, or ought to have reasonably known the risk of harm; and
  • A reasonable person would have taken precautions against the risk when faced with the same circumstances.

The court will determine whether there has been a breach of a duty of care on a case-by-case basis.

In deciding if a reasonable person would have taken precautions, the court considers the following:

  • The likely severity of any harm or damage;
  • The level of difficulty taking measures to avoid the harm would have been;
  • The probability of the harm if the person did not take care; and
  • The social benefits of the activity that created the risk of harm.

The harm that results from the breach

There must have been harm caused to the claimant for the breach of a duty of care owed. This is an essential element to claims for negligence in NSW.

Harm under the Act includes all forms of injury or loss, including:

  • Personal injury or death;
  • Damage to property; and
  • Economic loss, both past and future.

The claimant must have been the one to have suffered the harm. They must also be the person to lodge the claim or have the claim lodged on their behalf.

For example, in a doctor and patient relationship, the harm must have been caused to that patient and not, for instance, to the patient’s child.

Making a claim of negligence

A claim for negligence can be made by any person who has suffered some kind of harm or damage caused directly by a breach of a duty owed to them.

A claim for negligence is made by making an application to a court. The specific court to apply to depends on the details of the claim.

If you are wanting to lodge a claim of negligence in NSW, you should seek legal assistance to make the application.

Compensating for negligence

If you have suffered harm as a result of negligence in NSW, the court can award compensation to you.

The amount of compensation (or damages) paid will depend upon the specific facts of the case.

Compensation is determined by the court using the following factors:

  • The amount of financial loss suffered;
  • The extent of any personal injury;
  • The ongoing effects of the loss or injury on the person’s future ability to earn income; and
  • How much damage was caused to any personal property and the type of personal property damaged (whether it is unique or replaceable).

The person who experienced harm must also have taken reasonable steps to prevent the harm occurring. These means they must have taken minimum precautions to reduce the degree of harm suffered.

If a person has contributed to the harm suffered the amount of compensation can be reduced. This is called contributory negligence. Whether a person has contributed to their own harm will be dependent on the facts of the case.

If there is a continuing breach of a duty of care, the person suffering might be able to obtain an injunction. Injunctions act to prevent the negligent party from continuing to engage in the conduct.

Time limits

If you wish to make a claim for negligence in NSW, you must commence the action within 3 years from the date the negligence occurred. This time limit is found under the Limitation Act 1969.

You cannot bring an action of negligence in NSW until all of the elements are satisfied. This means that the damage caused by a breach of a duty of care must have already occurred.

If you require legal advice or representation in a personal injury matter in NSW, please contact Go To Court Lawyers. You can reach us 24 hours a day on 1300 636 846, contact us online or book a consultation with one of our experienced lawyers.

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Frequently Asked Questions

What standard of care is required to avoid being found negligent in NSW?

The standard of care required is that of a reasonable person in the same circumstances. Under the Civil Liability Act 2002 (NSW), courts consider what a reasonable person would have done in the defendant's position, taking into account factors like the probability and seriousness of harm, the burden of taking precautions, and the social utility of the activity that created the risk.

Does NSW have specific laws that differ from other states for personal injury negligence claims?

Yes, NSW has its own Civil Liability Act 2002 which governs negligence claims and differs from other states' legislation. NSW has specific provisions regarding thresholds for non-economic loss, caps on damages, and particular rules about when duty of care exists. The Act also contains unique provisions about obvious risks and modified common law principles that may not apply in other Australian jurisdictions.

How much does it cost to get legal advice about a negligence claim in NSW?

Go To Court Lawyers offers a fixed consultation fee of $295 to discuss your negligence claim. During this consultation, a lawyer will assess the strength of your case, explain the three elements you need to prove (duty of care, breach, and causation), and advise on your prospects of success. This upfront cost provides clarity on your legal position before proceeding further.

How can a personal injury lawyer help with my negligence claim in NSW?

A personal injury lawyer can help establish the three essential elements of your negligence claim: proving a duty of care existed, demonstrating the breach of that duty, and linking your injuries to that breach. They will gather evidence, obtain expert reports, negotiate with insurance companies, calculate appropriate compensation for your damages, and represent you in court if settlement cannot be reached.

Are there time limits for starting a negligence claim in NSW?

Yes, there are strict time limits for negligence claims in NSW that make urgent legal advice essential. Generally, you have three years from when you first became aware of your injury to commence proceedings, but there can be exceptions and complexities. Missing these deadlines can permanently bar your claim, so you should seek legal advice immediately to protect your rights.