Inclusive access

Accessibility

We aim to make the website usable with a keyboard, screen reader, text zoom and small-screen device, and we continue to improve legacy content.

Last updated 27 August 2026

What we support

  • Keyboard access, visible focus indicators and a skip-to-content link
  • Responsive text and controls sized for touch on mobile devices
  • Programmatic labels and browser autocomplete on core enquiry forms
  • Reduced-motion preferences and text zoom without horizontal scrolling
  • Australian English language metadata and meaningful page headings

Known limitations

The site contains a large legacy legal-information collection. Some older documents, third-party widgets, embedded media and historical formatting may not yet meet the standard we are working toward. This statement is an accessibility commitment, not a claim that every page has passed every WCAG success criterion.

Report a barrier

Use the contact page and describe the page, device, browser and assistive technology involved. If the form itself is the barrier, call 1800 577 015.