Accountability
Corrections and Complaints
Tell us precisely what is wrong, where you found it and what source supports the correction.
Last updated 27 August 2026
Report a content error
Use the contact form and include the page address, the wording you believe is wrong, the relevant Australian jurisdiction and a link to any current legislation, court decision or government guidance. Mark the message Content correction.
Make a service complaint
For a concern about the website, hotline, booking process or consultation service, use the contact form and mark the message Complaint. Include enough detail for the team to identify the interaction, but do not send unnecessary sensitive documents through the general form.
Urgent matters
This process is not an emergency channel and does not pause a court, visa or limitation deadline. If someone is in immediate danger call 000. For urgent legal information call 1800 577 015; Jen is an AI assistant and not a lawyer.