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Need urgent legal help?

Call now for immediate, free general legal information from Jen, Go To Court’s AI legal assistant. If you need advice about your circumstances, request a fixed-fee consultation with a qualified lawyer.

Call 1800 577 015 Request a lawyer consultation — $295

Jen is not a lawyer and does not provide legal advice. Lawyer availability depends on your location, matter and requested time.

CLEAR BEFORE YOU CALL

Legal information now, personal advice by appointment

FREE

General legal information

Jen can explain common legal processes, identify the relevant state or territory and help you understand possible next steps.

Who answers?: Jen, an AI assistant
When?: 24 hours a day, 7 days a week
Cost?: No charge for the call

$295

Advice from a qualified lawyer

A lawyer can consider your facts, documents, risks and options and advise you about your particular circumstances.

Who advises?: A qualified Australian lawyer
How long?: 60 minutes
Availability?: Subject to lawyer, location and matter

COMMON URGENT SITUATIONS

Get organised quickly

Police or criminal matter

Have the charge, court date, police paperwork and your state or territory ready. If police want to interview you, obtain personal legal advice before deciding what to say.

Criminal law information →

Court papers or a deadline

Keep every page and note when and how it was served. Deadlines vary. Do not assume a date without checking the document, the applicable rules or a lawyer.

Court information →

Family violence or immediate safety

If anyone is in immediate danger, call 000. For confidential family, domestic or sexual violence support, call 1800RESPECT on 1800 737 732.

1800RESPECT →

Cannot afford a private lawyer

Legal Aid and community legal centres may provide free information, advice or representation depending on eligibility, location and the type of matter.

Find free-help options →

BEFORE THE CONSULTATION

Have these details ready

Your state or territory and where the matter is being heard
Any court, police, contract, visa or correspondence documents
The next known deadline, hearing or appointment date
A short timeline of what happened
The result you need most urgently

COMMON QUESTIONS

Urgent legal help FAQ

Will I speak to a lawyer immediately?

Jen answers the hotline immediately and provides general legal information. A human lawyer consultation must be booked and is subject to the availability of a suitable lawyer for your location and matter.

Is the hotline legal advice?

No. Jen is an AI assistant, not a lawyer. It provides general information. Only a qualified lawyer who considers your circumstances can provide personal legal advice.

What does the $295 consultation include?

The booking is for a 60-minute consultation with a qualified Australian lawyer by phone, video or, where available, in person. Further work or representation is separate and should be quoted before it begins.

What if I need free advice from a lawyer?

Contact the Legal Aid commission or a community legal centre in your state or territory. Eligibility and available services differ. Our legal-aid page links to the official services.