Video chapters
Quick answer
Compare your payslips and bank payments with the applicable award, agreement, contract and super rules. Put the calculation to the employer in writing, keep time and payment records, use the Fair Work Ombudsman for wages and the ATO for unpaid super, and get advice before any limitation period expires.
What to do
- Check — Identify the award, agreement, contract and pay period
- Calculate — Rebuild hours, rates, penalties, leave and super
- Demand — Send a clear written underpayment schedule
- Recover — Use Fair Work, the ATO or the correct court process
Transcript
Identify whether an award, enterprise agreement, contract or statutory minimum applies. Compare rosters, time records, payslips and bank deposits. Include ordinary hours, overtime, penalties, allowances, leave, notice and superannuation rather than relying only on the employer's final total.
From July 2026, Payday Super generally requires employer contributions to reach the fund within seven business days of payday, subject to the detailed rules and exceptions. Check your super fund statements. Unpaid super is generally reported to the Australian Taxation Office, while contractual or workplace claims may also need advice.
Send a table showing each pay period, hours, correct rate, amount paid and difference. Attach the key source documents, request corrected payslips and nominate a reasonable deadline. Keep communications professional and store copies outside the workplace system in case access is removed.
The Fair Work Ombudsman can provide information and compliance assistance. The ATO deals with unpaid super guarantee. Eligible employment entitlements can be pursued through the small-claims process, currently up to one hundred thousand dollars, or another court claim. Many claims have a six-year limit, but do not wait.
An employment lawyer can check status, coverage, calculations, limitation periods and the correct respondent. Go To Court can provide free general information and arrange an employment-law consultation where a suitable lawyer is available. The contact details are on your screen.
Sources and further help
Sources checked 3 September 2026.
Important
This video provides general information about employment entitlements, underpayments and superannuation in Australia. It is not legal advice and does not take account of your circumstances. Laws, procedures, fees and time limits can change, and state or territory rules may apply. Get advice from a qualified lawyer about your situation.