Video chapters
Quick answer
Start by checking whether parenting orders exist and whether there is an immediate safety issue. Keep calm written records, avoid confrontations involving the child and obtain advice about negotiation, family dispute resolution, parenting orders or compliance and enforcement options.
About this historical recording
This recording is retained because it explains the issue in plain language and forms part of the Go To Court video archive. The current answer, practical steps and official sources on this page take priority wherever legislation, terminology, institutions, deadlines, penalties or service arrangements have changed.
What to do now
- Check safety: Call 000 for immediate danger and obtain advice about any family-violence or child-safety concern.
- Read the documents: Check current parenting orders, plans, undertakings and the exact arrangements in dispute.
- Keep neutral records: Record dates, proposals, responses and missed time without involving the child in the conflict.
- Choose the right process: Seek advice about safe negotiation, dispute resolution, new orders or a compliance application.
Transcript
If the other parent won't allow you access to your child then what you need to do is go through a mediation process with someone like Relationships Australia, see if you can get an agreement through there. If the mediation fails then you can go to court and have a court determine your matter and what time you should be spending with your child. Again, everyone's case is different so make sure you come and get some proper advice from us.
Current sources
Sources checked 4 September 2026.
Important
This page provides general information only; it is not legal advice and does not take account of your circumstances. The embedded video is a historical recording. Laws, court arrangements, procedures, fees, deadlines and official guidance can change. Check the current sources above and obtain advice from a qualified lawyer about your situation.