Legal information explains the law in general. Legal advice applies the law to your facts and should come from a qualified lawyer who has considered your circumstances.
Go To Court Lawyers offers both a free 24/7 legal information service and paid consultations with Australian lawyers. Call 1800 577 015 at any time, or request a lawyer consultation online.
If your matter is urgent
- Check for immediate danger. Call 000 if someone is in danger or urgent police, fire or ambulance help is needed. For family, domestic or sexual violence support, call 1800RESPECT on 1800 737 732.
- Record every deadline. Court dates, response dates and appeal periods can be short and depend on the court, law and circumstances. Do not rely on a general web page for the deadline in your matter.
- Keep the documents. Have court papers, police documents, contracts, messages and a short chronology ready. Do not alter or destroy material that may be relevant.
- Get advice before taking a step you do not understand. If police want to question you, or you have been served with documents, ask how to obtain legal advice promptly.
How our service works
1. Free legal information, 24/7
Jen, our AI assistant, answers calls to 1800 577 015. It can collect information, explain general legal concepts and help identify the type of lawyer you may need. It is not a lawyer, does not represent you and does not give advice about what you personally should do.
2. Request a consultation with a lawyer
A 60-minute initial consultation costs $295. It may take place by phone, video or in person. We check the area of law, jurisdiction and lawyer availability before confirming the appointment. Urgent requests are prioritised, but a particular lawyer or appointment time is not guaranteed.
3. Decide what happens next
The lawyer can consider your circumstances, explain options and discuss whether further work may be appropriate. Any ongoing work, scope and fees are agreed separately.
Matters we can help route
- criminal law and police matters
- family law and protection-order matters
- traffic law and drink-driving matters
- civil disputes
- employment law
- immigration matters
- wills and estates
Whether a particular lawyer can assist depends on the facts, jurisdiction, conflicts and availability.
Free and subsidised legal services
Australia has a legal aid commission in every state and territory. Other services include community legal centres and Aboriginal and Torres Strait Islander Legal Services. The services available, eligibility rules and types of matters covered differ between providers.
Use the Australian Attorney-General’s Department legal assistance directory to find official services, or read our legal aid guide.
Talk to us
Call 1800 577 015 for general legal information at any time. To request a 60-minute consultation with a lawyer for $295, book online. Appointment requests are subject to a suitable lawyer being available.
General information only, not legal advice. Laws, procedures and time limits change and vary by jurisdiction. Reviewed 26 August 2026.