Video chapters
Quick answer
Confirm who owes the money, the legal basis, amount and due date, then preserve the contract, invoices, delivery records, messages and payment history. A clear letter of demand may resolve the issue, but limitation periods, the correct forum, costs and whether a judgment can be enforced should be assessed before filing.
About this historical recording
This recording is retained because it explains the issue in plain language and forms part of the Go To Court video archive. The current answer, practical steps and official sources on this page take priority wherever legislation, terminology, institutions, deadlines, penalties or service arrangements have changed.
What to do now
- Verify the debt: Reconcile the agreement, work or goods supplied, invoices, credits, interest and payments.
- Preserve proof: Keep signed documents, emails, texts, delivery records and any admission of the debt.
- Demand clearly: State the basis and amount, provide payment details and set a reasonable response date.
- Assess recovery: Check the limitation period, correct court or tribunal, likely costs and the debtor’s ability to satisfy a judgment.
Transcript
If you are owed money, the first step is to make formal communication with the person who owes you the money, put your request in writing, state what it is that you believe they owe. Certainly you can put evidence in in terms of copies of invoices, credit notes, things like that, so that they understand what it is they owe you. Put it in writing first is the first step. If that person doesn't respond to you then you might need to consider legal proceedings.
Current sources
Sources checked 4 September 2026.
Important
This page provides general information only; it is not legal advice and does not take account of your circumstances. The embedded video is a historical recording. Laws, court arrangements, procedures, fees, deadlines and official guidance can change. Check the current sources above and obtain advice from a qualified lawyer about your situation.