Go To Court rolls out in-home video appointments

Written by Michelle Makela

Michelle Makela is one of our Legal Practice Directors and the National Practice Manager. She holds a Bachelor of Laws, a Bachelor of Science (Psychology) and a Master’s in Criminology. Michelle has had a varied career, working in commercial litigation, criminal law, family law and estate planning. Michelle joined Go To Court Lawyers in 2011. She now supervises a team of over 80 solicitors across Australia.

Need an appointment with a lawyer, but can’t make it in to their office? In an Australian first, Go To Court Lawyers, a National Law Firm and referral service, has launched Video-Link Bookings, a new function on the company’s website that enables clients to book a one-hour consultation with a lawyer via Skype or FaceTime.

Go To Court’s portable, IPad based Video-Link Bookings system works by capturing the client’s Skype ID or FaceTime ID during the online booking process. The lawyer then uses their customized IPad to contact the client, at the agreed time. Clients can “meet” with their lawyer from the comfort of their own home; in between work commitments, or even while they’re at court needing urgent legal advice.

This technology means that people in rural and regional communities can have access to quality legal advice and representation, when they need it,” said Go To Court’s Founder and C.E.O., James Stevens. “It also means that it’s no longer necessary for people in the cities to travel to meet their lawyer – a great saving in time and money. If you can’t physically get in to one of our 78 offices or 250 Network Partner locations, our Video-Link Booking is definitely the way to go.”


Tanguy Mwilambwe, Solicitor (left) and Sebastian Jennings, Solicitor (right), two of the lawyers from Go To Court’s Brisbane office who use the video-link system.

And as Mr. Stevens explains, it’s not just the first consultation that benefits from the new service:

When they can, our lawyers now use the Video-Link in place of the phone when contacting clients about their ongoing cases. Our feedback shows clients are often more comfortable and re-assured to see their lawyer “face-to-face” rather than just listening to them on the phone. It’s by far a more personal experience. As they say – a picture tells a thousand words…”

Want more information? Download Press Release or visit Go To Court Lawyers’ Media Centre.

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