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Negligence in Queensland

The tort of negligence in Queensland was established by case law (also known as common law) but is now also governed by the Civil Liability Act 2003.

What is negligence?

Put simply, negligence occurs when a person (the actor) is reckless or careless, or acts without the degree of skill usually expected of someone in those circumstances which causes some kind of damage or injury to someone else (the victim).

It can arise as the result of an act or a failure to act. Negligence only arises where the actor owed a duty of care to the victim.

What must be proven?

There are three elements that must be proven to claim negligence in Queensland:

  1. A duty of care must have been owed to the victim;
  2. The duty of care must have been breached; and
  3. The breach of the duty must have resulted in some damage or injury to the victim.

What is a duty of care?

A duty of care arises in circumstances where it can be reasonably foreseen that an act or an omission would likely cause injury to another person. If a duty of care arises, the person who owes the duty must perform that duty, or must act to a reasonable standard. If they fail to do so, they will have breached the duty of care.

When is a duty of care owed?

The law of negligence in Queensland recognises a number of different relationships which automatically attract a duty of care. However, the law is constantly changing so the list is not exhaustive.

Those relationships already recognised include:

  • Doctor / patient
  • Teacher / student
  • Employer / employee
  • Land owner / tenant
  • Occupier of land / visitor
  • Manufacturer / consumer
  • Road user / another person on or near the road

What standard of care is owed?

The standard of care which should be met will be determined according to the type of relationship. For example, if the relationship is one of doctor and patient the standard of care the doctor owes is what a reasonable doctor having the necessary qualifications and experience would owe in the same circumstances.

The court determines the standard of care by reference to the facts of the particular case.

When is a duty of care breached?

A breach of duty will arise when the standard of care has not been met. In Queensland, a breach of duty occurs if:

  • The actor (the person who owed the duty) knew or ought reasonably to have known of the risk of harm;
  • The risk was not insignificant; and
  • A reasonable person in the circumstances would have taken precautions against the risk.

The question of whether the duty of care has been breached is determined on a case by case basis.

In determining whether a reasonable person would have taken precautions, the court will consider:

  • How probable it was that the harm would occur if the actor did not take sufficient care;
  • How serious the harm was likely to be;
  • The burden of taking precautions so that the risk of harm might be have been avoided; and
  • The social utility of whatever act or omission created the risk of harm.

What amounts to ‘harm’ for negligence in Queensland?

The breach of duty must result in some harm before a claim can be made. Harm includes all forms of injury or loss, such as:

  • Physical or psychological injury;
  • Pain and suffering;
  • Damage to someone else’s property; and
  • Pure economic loss, both past and future.

The harm must have been caused to the person to whom the duty is owed. For example, in the doctor and patient relationship the harm must have been caused to the actual patient. It cannot relate to harm to a third party, such as the patient’s spouse or parent.

The harm must also have been caused as a result of the breach. So if a doctor prescribed the wrong medication to their patient and, on entering the chemist to fill the prescription, the patient falls and hurts themselves, the harm is not caused by the doctor’s breach of duty in prescribing the wrong medication. In this scenario a claim for negligence for the harm suffered in the fall cannot be claimed against the doctor.

Who can make a claim for negligence in Queensland?

A person who has suffered loss or damage from a breach of duty of care can make a claim for negligence in Queensland.

A claim for negligence should be made to the Court with the assistance of a legal practitioner.

What damages can be awarded?

If you have suffered harm due to a negligent act or omission, you can make a claim for compensation.

The amount of compensation you will be awarded will be determined by reference to the specific facts of the case, including:

  • Any financial loss suffered as a result of the loss or damage;
  • The extent of any injury;
  • The effect of the loss or injury on the person’s ability to earn;
  • The extent of any damage to personal property; and
  • The type of personal property involved – a unique item will attract a higher rate of compensation than something that is replaceable.

Reduction in damages caused by contributory negligence

In claims of compensation for negligence in Queensland, the amount of compensation a person receives can be reduced in circumstances where the person contributed to their own harm. The person who experienced harm must have taken reasonable steps to prevent the harm occurring if at all possible. A failure to do so may result in what is known as ‘contributory negligence’. Again, this will depend on the facts of the case.

Where the negligence is ongoing, the victim may be able to obtain an injunction to prevent the actor from engaging in the conduct.

Time limit

The Limitation of Actions Act 1974 stipulates that an action for negligence must be started within three years from the date on which the action arose.

It is not possible to commence an action until all the elements are satisfied, so the three-year time limit will commence only once harm resulting from the breach has occurred.


Michelle Makela

Michelle Makela is one of our Legal Practice Directors and the National Practice Manager. She holds a Bachelor of Laws, a Bachelor of Science (Psychology) and a Master’s in Criminology. Michelle has had a varied career, working in commercial litigation, criminal law, family law and estate planning. Michelle joined Go To Court Lawyers in 2011. She now supervises a team of over 80 solicitors across Australia.

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